Google, Spotify, more experience outages amid apparent widespread issue

(NEXSTAR) — Numerous websites and online services, including Google services, Spotify, DoorDash, and more, are reportedly encountering outages Thursday afternoon amid what appears to be a widespread outage.

Outage tracker Downdetector shows dozens of sites and services are seeing increased rates of user-reported issues, with reports starting to spike shortly after 2 p.m. ET.

More than 40,000 such reports were filed for Spotify, for example. There, users say they’re unable to load or use the app. For Discord, more than 12,000 users have reported issues sending messages or establishing a server connection.

Thousands of users have reported troubles accessing or using Google resources like its website, Cloud, Meet, Nest, Drive, and Gmail. The company’s Workspace and Search status dashboards show no incidents as of Thursday afternoon, however.

The Google Cloud status site shows worldwide incidents have been reported. That includes the Google Cloud Console, Dataproc, and Storage. A notice posted on the status site around 3 p.m. ET reported that “multiple [Cloud] products are experiencing impact due to Identity and Access Management Service Issue.”

“Our engineering team continues to investigate the issue,” a message on the site read. “We apologize to all who are affected by the disruption.”

Shortly after 3 p.m. ET, Google reported that its “engineers are continuing to mitigate the issue and we have confirmation that the issue is recovered in some locations.” An estimated repair time was not immediately available.

Google Cloud offers computing services to companies, essentially hosting their apps, data, and more. One company listed as a Google Cloud client, Shopify, has also seen a spike in outage reports. Downdetector says more than 800 issue reports have been filed, especially with the company’s website.

Meanwhile, Spotify users who have reported issues accessing the streaming service have been instructed by the company’s support account on X to try a different browser, with one post specifically asking if the user was experiencing a problem “only with [Google] Chrome.”

In response to posts remarking on issues with its services, however, Google has responded and said that “there aren’t any known service disruptions” before asking the users to “try clearing cache & cookies.”

Amazon Web Services is also reportedly encountering problems. As of 3 p.m. ET, nearly 6,000 issue reports had been made on Downdetector. The company has not, however, reported any issues on its status dashboard.

Outage reports on Downdetector for the impacted sites and services started to decline shortly after 3 p.m. ET.